Privacy Policy

Your Privacy Matters to Us

Last Updated: 2 June 2026

Introduction

Friendly Fire Squad ("FFS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website friendlyfiresquad.co.uk, Discord server, and related services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK data protection laws.

Your Rights:

You have the right to access, correct, delete, or restrict the processing of your personal data. Contact us at[email protected]

Information We Collect

1. Information You Provide

  • Account Information: Username, email address, password (encrypted)
  • Discord Data: Discord ID, username, avatar, server roles
  • Gaming Data: Gamertag, platform, game statistics, squad memberships
  • Communications: Messages, comments, support inquiries
  • Payment Information: Processed securely via PayPal (we do not store card details)

2. Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, interactions, referral sources
  • Cookies: Session cookies, preference cookies, analytics cookies
How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, maintain, and improve our gaming community services
  • Account Management: To create and manage your account, authenticate users
  • Communication: To send updates, announcements, tournament notifications
  • Tournament Management: To organize events, track rankings, distribute prizes
  • Analytics: To understand usage patterns and improve user experience
  • Security: To detect fraud, prevent abuse, and ensure platform safety
  • Legal Compliance: To comply with UK laws and regulations

Legal Basis (UK GDPR): We process your data based on consent, contractual necessity, legitimate interests, and legal obligations.

How We Share Your Information

We may share your information with:

  • Discord: When you link your Discord account (username, ID, avatar)
  • PayPal: For payment processing (transaction data only)
  • Service Providers: Hosting, analytics, email services (under strict data protection agreements)
  • Legal Authorities: When required by UK law or to protect rights and safety
  • Community Members: Public profile information (username, stats, achievements)

We do NOT: Sell your personal data to third parties or use it for advertising purposes outside our services.

Your Data Protection Rights (UK GDPR)

Under UK GDPR, you have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Restriction

Limit how we process your data

Right to Data Portability

Receive your data in a portable format

Right to Object

Object to certain types of processing

To exercise any of these rights, contact us at[email protected]

Data Security & Retention

Security Measures

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Access controls and authentication
  • Secure hosting infrastructure

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by UK law. Account data is retained while your account is active. After deletion, some data may be retained for legal compliance (e.g., financial records for 6 years).

Cookies & Tracking

We use cookies and similar technologies to:

  • Essential Cookies: Required for authentication and core functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Understand how you use our services

You can control cookies through your browser settings. Note that disabling essential cookies may affect functionality.

Children's Privacy

Our services are intended for users aged 13 and above. We comply with the UK Children's Code (Age Appropriate Design Code) for users under 18.

For Users Under 18:

  • Parental consent required
  • Limited data collection
  • Enhanced privacy protections
  • No targeted advertising

If you believe we have collected data from a child under 13 without consent, contact us immediately at[email protected]

Contact Us

For privacy inquiries, data requests, or complaints:

Data Protection Officer

Email: [email protected]
Website: friendlyfiresquad.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) atico.org.uk